Johnstone Supply

Job Description

Job Title: Warehouse Driver

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

Position Purpose

Plays a critical role in keeping the store running smoothly by accurately and safely receiving, organizing, and preparing product for customers and inter-store transfers. This role ensures the right product gets to the right place, in the right condition, at the right time.

Subordinate Summary

This role has no direct supervisory responsibilities.

Essential Job Results & Responsibilities

Warehouse Operations

• Receive, inspect, and process incoming product shipments quickly and accurately.

• Verify shipments against packing lists and note shortages or damages on carrier documents.

• Initiate freight claims when needed and report discrepancies to management promptly.

• Match vendor part numbers with Johnstone stock numbers and store products in correct bin locations.

• Pick, pack, scan, and stage orders for customer pick-up, delivery, and inter-store transfers.

• Package products to prevent damage and follow all hazmat and shipping standards.

• Prepare shipping documents including packing slips, bills of lading, and small-parcel manifests.

• Load delivery vehicles and assist customers with will-call pickups.

• Process customer returns and warranty items according to company policy.

• Perform cycle counts and inventory audits to maintain accurate stock levels.

• Maintain a clean, organized, and safe warehouse environment.

• Operate warehouse equipment safely (pallet jacks, forklifts, order pickers, hand trucks).

• Follow all safety policies, PPE requirements, and hazardous materials procedures.

• Maintain required certifications (forklift, hazmat, internal safety training).

Delivery & Support (as needed)

• Drive delivery truck/van to customer and store locations.

• Perform basic vehicle safety inspections before driving.

• Maintain valid driver’s license and clean driving record.

• Support customer service and counter sales when needed.

• Assist with full inventory counts and special projects.

General Responsibilities

• Follow all company policies, procedures, and safety standards.

• Communicate professionally with customers and coworkers.

• Maintain a positive, helpful, and team-first attitude.

• Step in where needed to help the team succeed.

Johnstone Supply believes no role is limited to a job description. Team members are expected to help wherever needed to support store success.

Qualifications

Required

• High School Diploma / GED (or equivalent experience)

• Clean driving record

• Professional appearance and conduct

• Acts in the best interest of the company

Preferred

• 6+ months warehouse experience (wholesale preferred)

• Forklift experience

• Experience with barcode or inventory systems

Job-Specific Skills & Abilities

Warehouse & Technical

• Basic computer and inventory system skills

• Strong attention to detail

• Basic math skills (counting, verifying, tracking)

• Ability to lift and move up to 75 lbs repeatedly

• Comfortable operating warehouse and delivery equipment

Personal Effectiveness

• Strong time management in a fast-paced environment

• Ability to multitask and prioritize

• Customer-focused mindset

• Problem-solving skills

• Reliable follow-through

• Positive attitude under pressure

• Team-oriented and respectful communicator

Physical Demands & Work Environment

Physical Demands:

• Repeated lifting up to 75 lbs

• Occasional lifting over 100 lbs with assistance

• Standing, walking, bending, climbing, reaching, pushing, pulling

Work Environment:

• Warehouse setting

• Hot/cold temperatures

• Dust, noise, and physical activity

• Indoor and outdoor exposure

Why This Role Matters

This role is the backbone of the operation. When this job is done well, customers get what they need faster, the sales team can sell with confidence, and the store runs smoothly.