Johnstone Supply

Why This Role Matters

At Johnstone Supply, we don’t just move product—we help contractors build businesses. This role is critical to making that happen.

As a Regional Operations Manager, you’ll lead the performance, consistency, and customer experience across multiple store locations. You’ll be the connector between strategy and execution—ensuring our stores run efficiently, our teams perform at a high level, and our customers get the service they rely on.

If you thrive in fast-paced environments, enjoy developing leaders, and know how to turn operational complexity into simple, scalable systems—this is your role.

What You’ll Own

Lead Multi-Store Operations

• Oversee performance across 7 store locations, partnering directly with Store Managers
• Ensure consistency in execution, customer experience, and operational standards
• Drive accountability through metrics, reporting, and in-field presence

Drive Operational Excellence

• Implement and reinforce best practices across fulfillment, inventory, merchandising, and delivery
• Identify inefficiencies and turn them into scalable improvements
• Balance speed, quality, and cost across all locations

Develop People & Build Teams

• Coach and develop Store Managers into strong, capable leaders
• Partner on hiring, training, and performance management
• Create a culture of accountability, urgency, and continuous improvement

Collaborate Across the Business

• Align closely with Sales, Operations, and cross-regional teams
• Support customer commitments by ensuring operational follow-through
• Lead or contribute to key operational initiatives and projects

What Success Looks Like

• Stores consistently hit operational and service KPIs
• Strong bench of capable, accountable Store Managers
• Improved efficiency without sacrificing customer experience
• Clear communication and alignment across teams and leadership

What You Bring

Required:

• 5+ years leading multi-location operations (wholesale/distribution preferred)
• Strong operational and financial acumen
• Proven ability to lead through others and influence performance

Preferred:

• Bachelor’s degree

You’re someone who:

• Solves problems quickly and decisively
• Knows how to read the business and act on data
• Communicates clearly and holds people accountable
• Can zoom out strategically and zoom in operationally

Work Environment & Expectations

• Regular travel across Central California locations (Bakersfield, Visalia, Fresno, Merced, Salinas, Gilroy)
• Fast-paced environment with shifting priorities
• Hands-on leadership across office, warehouse, and store settings
• Ability to lift up to 50 lbs and stay active throughout the day

Compensation & Benefits

• Salaried position with competitive base pay based on experience
• Annual bonus opportunity tied to company fiscal year-end sales performance
• Medical benefits starting first of the month after 60 days
• 401(k) eligibility after 90 days

Why Johnstone Supply?

We’re a team that values hard work, accountability, and doing right by our customers. We move fast, support each other, and expect leaders to step up and make an impact.

Johnstone Supply is an equal opportunity employer committed to building a diverse and inclusive workplace.